Americas Head Of Customer Risk Mitigation – Director

Full Time

Madison-Davis

EXTERNAL CLIENT ROLE

Key Responsibilities:

Defining the list of AFC risk events that require escalation and review and leading the client working group with AFC teams and business partners to determine 1) if customer relationships require additional analysis in light of the AFC risk events, 2) if the customer requires escalation to senior management, and 3) what is the proposed action(s) that should be taken to manage the risk of the customer

Partnering with the Business and Corporate Bank AFC Advisory to perform targeted reviews of correspondent bank customers when higher levels of AFC risk events occur

Escalating the customers and proposed actions to the Americas risk identification forum (RIF) for review and drive the agenda and materials for and leading the discussion at the RIF

Tracking decisions and actions made at the RIF and ensure all actions have an owner and are tracked until implemented or closed

Disseminating customer risk metrics (e.g. triggers and SAR trends) to the RIF and participate in and ensuring there is alignment between business-owned forums and the RIF

Conducting customer reviews when prompted by global AFC requests

Your Skills and Experience:

  • Bachelor’s Degree or equivalent; JD or MBA a plus
  • Extensive experience within the AFC function or in business line roles supporting the AFC program
  • Strong leadership experience and skills
  • Deep knowledge of the Bank’s customers, products, and services
  • Previous experience with regulators

How You’ll Lead:

  • Highly experienced in leading and performing financial crime investigations
  • Skilled in multiple AFC programs (AML, Sanctions, ABC, Fraud)
  • Strategically agile and possess excellent influencing and presentation skills for all levels of internal management
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