AVP, Operational Risk Management

Full Time



Position Description:

The Operational Risk Manager position resides within the Second Line of Defense Risk Management Team. The role reports to the Vice President of Operational Risk. Responsibilities include the following:

  • Manage and provide effective challenge over the monthly Key Risk Indicators (KRIs) which covers over 250 metrics.
  • Review the Risk and Control Self-Assessments (RCSAs), process maps and control testing results across multiple groups and provide feedback and commentary which is consolidated at an enterprise level.
  • Lead and implement Operational Risk Management framework enhancements.
  • Develop and facilitate semi-annual Scenario Analysis workshops to allow for proactive risk management.
  • Provide Fraud awareness training to staff across the entity.
  • Produce risk reporting for monthly risk governance committees.
  • Respond to requests from internal and external examiners in a timely manner.
  • Establish a cohesive working relationship with various lines of businesses (LOBs) and support groups to review and challenge their internal control structure and ensure compliance with Operational Risk Management policy and procedures.
  • Partner with and provide reporting to Head Office and US Operations.
  • Perform Ad-hoc duties as assigned by management.

Job Requirements:

  • Bachelor’s Degree in Finance, Accounting or related field.
  • Position requires 6-8 years of prior work experience in Operational Risk.
  • Working knowledge of Banking and Financial Services Industry.
  • Strong attention to details and proven ability to multi-task.
  • Excellent written and verbal communication skills required, and the ability to present findings before senior management.
  • Must be proficient in MS-Excel, MS-PowerPoint, MS-Word & Outlook. High level of PC skills.
  • Technical Skills with Open Pages software would be a plus.
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