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International Banking Client

AVP / VP, KYC Middle Office

  • New York, NY
  • Full Time

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Office Status: Hybrid (2-3 days per week)

Salary: $115,000 – $150,000

Responsibilities:

  • Conduct Know Your Customer (“KYC”) on opening new customer accounts and on periodic reviews.
  • Perform Quality Control of KYC files, including providing feedback on specific areas of improvement.
  • Assist the team head in leading and driving process changes, and managing updates to operating manuals and related procedures.
  • Support in the training of procedure updates.
  • Help manage the annual model/system validation for the KYC platform/tool.
  • Support in internal and external audit reviews inclusive of collection of testing evidence.
  • Gather, track, and monitor operational metrics such as service level agreements (“SLAs”) and quality, and place strategies in place to ensure thresholds are within risk appetite.
  • Drive and maintain escalation protocols.
  • Assist the direct manager in managerial tasks such as those related to capacity analysis, issue management and reports to branch committee.
  • Liaise with Compliance Group to discuss identified trends, develop appropriate resolutions, and maintain an awareness of changes to their operational processes.
  • Work with vendors to obtain invoices and use internal procedure to disburse them. This requires working with legal, accounting and third party vendors