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Bank Operations Manager

  • Memphis, TN
  • Full Time

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Office Status: Hybrid

Salary: $140,000 – $150,000


  • Leads day-to-day activities of a high visibility multi-function, multi-team operations department.
  • Manages processing activities and teams to insure timely and accurate processing of daily operational requirements.
  • Works with and directs team members to develop and improve processes and procedures that meet compliance, legal and customer service targets.
  • Supervises staff including: hiring recommendations, determining workload and delegating assignments, training, monitoring and evaluating performance.
  • Works with Technology, Credit, Compliance, Legal, Audit and other business partners to manage the implementation of company’s policy and procedures, to include execution of overall strategy, regulatory compliance. expense controls and meeting financial and compliance standards.
  • Supports various bank platforms and applications by serving as business owner and/or administrator and complies with all vendor management requirements as business owner.
  • Participates in industry and professional associations and with peer bank counterparts to remain current on pertinent developments in the operations function of banking.
  • Develops and implements efficient, technology driven solutions for daily responsibilities within all bank operations areas.
  • Maintains regulatory compliance and information security standards of supervised areas.
  • Other duties may be assigned.