Customer Relations/Service Manager




Remote, candidates need to be local to NYC

Job Summary

  • Perform standard due diligence and enhanced due diligence for customers
  • Conduct account review for the accounts newly opened
  • Analyze account transactions to identify suspicious activities
  • Requesting and collecting information from customers
  • Preparing and drafting BSA/AML related documents

Job Requirement

  • Financial and banking industry knowledge
  • Banking Regulatory and Compliance knowledge
  • BSA/AML experience and knowledge
  • Sound computer knowledge of Microsoft Office
  • Adequate knowledge of banking products and services
  • Adequate communication skills, analysis skills and multi-tasking skills
  • Bilingual in English and Mandarin
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