Madison-Davis

EXTERNAL CLIENT ROLE

Develops and conducts training programs for employees of financial organization by performing the following duties.

Conduct technical training sessions during the process of onboarding new employees. This training is classroom style and via remote training systems.
Assist employees with help desk calls, on-the-job training, use of computers and software, and refresher training.
Applicant will be responsible for creating and updating system documentation and special I.T. project documentation where applicable.
Participate in I.T. projects by testing applications and creating training outlines for implementation.
Collaborate with fellow I.T. Training team to offer innovative ideas regarding documentation and materials trained.