Policies And Procedures – Retail


Job Function:

  • Identify gaps between bank’s policies
  • Develop procedure structure and outlines
  • Compose and draft banking procedure based on banking policies and related banking regulations
  • Consult and interview staffs who will directly use the procedure to understand the process and gather their views
  • Report procedure updating progress regularly
  • Review and revise procedures as needed
  • Provide trainings material about new/updated procedures


  • Bachelor’s degree is required
  • A minimum of 5 years’ experience in banking procedure writing areas
  • To be self-motivated, detail-orientated and be able to work independently to meet deadline
  • Excellent writing skills
  • Good Microsoft Office skills, including MS Word, Excel, PowerPoint, Outlook, and familiar with Adobe
Upload your CV/resume or any other relevant file. Max. file size: 2 GB.

Share on