Role and Responsibilities

  • Greet and welcome guests as soon as they arrive at the office
  • Notify responsible employee upon guest arrival
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, enter guest names into the building’s security system)
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Order and keep office supplies and pantry supplies in stock
  • Keep updated records of all supply orders (expenses and costs)
  • Prepare and distribute new hire supply package
  • Answer, screen and forward incoming phone calls
  • Assist with conference room booking
  • Prepare conference room and maintain conference rooms tidy to ensure conference rooms have necessary supplies
  • Coordinate and contact the office building management office regarding repairs, maintenance and etc.
  • Assisting colleagues with administrative tasks
  • Performing ad-hoc administrative duties
  • Receive, sort and distribute daily mail/deliveries (including interoffice mail)
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Preferred Skills

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • Other duties assign by Department Head.

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