Senior Operational Risk and Assurance Manager

Full Time




This Job exists to support on 2nd Line of Defense (2LoD) Operational Risk & Controls Assurance for Europe and Americas and to support local Senior Management to ensure embedding of the Group Operational Risk Framework. The role will provide appropriate Operational Risk advice and challenge to Business Unit 1st Line of Defense (1LoD) as well as coordination of Assurance engagements.

The role is expected to:

  • Assist business leadership to drive a strong Risk culture in which awareness of Operational Risk and Controls Assurance framework is embedded in day-to-day business decisions.
  • Provide 1LoD with pragmatic advice and insights that influence decisions within risk appetite and legal parameters.
  • Assist and support the business to effectively implement and embed Operational Risk management policies and processes.
  • Assist in the development, coordination and progress monitoring of an assurance plan which focuses on high-risk areas.
  • Protect the business by carrying out reviews of effective Operational Risk practices, seeking continuous improvement.
  • Assist in the coordination of Group Audit, 2LoD Controls Assurance and 1LoD Operational Risk & Compliance requirements across relevant stakeholders.

Job Details:

  • Provide advice and support the business on how to identify, monitor, measure and manage Operational Risks in accordance with 3 Lines of Defense (3LoD) Model.
  • Provide 1LoD with pragmatic advice and insights that influence decisions within risk appetite and legal parameters.
  • Identify analyze & monitor appropriate data to validate insights and report on relevant Operational Risks and Controls.
  • Assist in the effective planning of a detailed risk-based plan for execution of Assurance reviews which is to be agreed with local Senior Management.
  • Assist in coordinating Assurance engagements to assess internal control environment, as well as monitor outstanding issues and progress of remediation activities.
  • Develop and maintain strong relationships with audit and Assurance to achieve a co-ordinated and integrated program of Assurance as well as contribute to the ongoing development of internal control culture.
  • Apply Group-wide and industry perspectives to provide insights into potential Operational Risk issues and impacts.
  • Monitor effectiveness of existing Operational Risk practices, highlights gaps / out of appetite risks and escalate as required.
  • Implementation of strategies for improving operational risk management / practices.
  • Assist business leadership to drive a risk culture in which risk awareness and thinking is built into day-to-day business decisions.
  • Drive and maintain a strong risk culture with a relentless focus on initiatives to strengthen the control environment.
  • Assess, manage and optimize risk to ensure that organizational goals are met within agreed risk appetite levels.
  • Lead by example and encourage others to behave in ways which support the development of a successful and desired business culture.
  • Demonstrate and promote team behaviors with the aim to facilitate greater internal communication and performance outcomes across lines of business.
  • Satisfactory performance against applicable internal and external compliance and control standards and codes of conduct.
  • Complete any mandatory training in line with legal, regulatory and internal compliance requirements.
  • Provide risk and control oversight, insight and challenge that influence decisions, optimize risk-reward balance and contribute to the attainment of business strategy and objectives.
  • Independently evaluate, advise and challenge on risk management within E&A and demonstrated value through compliance with the Operational Risk Framework and underlying policy and guidance requirements.
  • Demonstrated contribution to the timely identification of risks, assumptions, issues and dependencies which may impede the delivery of a project against its objectives.
  • Serve as 2nd line operational risk lead and project liaison to project manager to ensure compliance with Project management policy.
  • Continuous improvement and implication, to increase the effectiveness and efficiency of risk management processes.

Job Requirements:

  • Worked in a wholesale banking environment and high level of understanding of an Operational Risk environment and requirements
  • Minimum 5-6 years experience in a risk function, obtained within a regulator, accounting firm, or financial services firm
  • Ability to work independently as well as team player inter-departments
  • High level of IT competence & proficiency in Microsoft applications & a good understanding of trading /wholesale business systems would be preferable
  • Minimum of a Bachelor degree in finance or relevant discipline
  • Good understanding of both internal business drivers and industry dynamics
  • Demonstrated experience in managing key stakeholder relationships at a senior level both internally and externally
  • Strong customer focus
  • Knowledge of relevant legal and regulatory environments and experience in implementing regulatory change
  • Excellent report writing skills and excellent written and spoken English

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